Automatic confirmations 24h and 2h before each appointment, post-visit follow-up, treatment reminders. Multi-agent for your front desk team. Privacy compliant. For medical, dental, vet and aesthetic clinics.
If you handle 50+ appointments/week, this is what you've probably already lived.
No-shows are the biggest silent cost in any clinic. Every missed appointment is lost revenue + a slot that could have gone to another patient. At 100 appointments/week, that's 15-30 lost revenues.
WhatsApp has a 95% open rate. Automatic reminders 24h before (with confirm/reschedule option) and 2h before. Typical no-show reduction: 50-60%. Immediate ROI.
Your team spends hours confirming, scheduling, sending instructions, answering pre-visit questions. Time not spent attending patients in the room, which is what generates real revenue.
AI answers questions about hours, costs, location, pre-visit instructions 24/7. Only escalates complex cases to the front desk. Your team focuses on attending patients in person.
After the visit, there's no touch point. Patients forget the treatment, don't schedule check-ups, don't buy suggested products. Lifetime value falls short.
Post-visit: medication reminders, satisfaction surveys, check-up reminders in 3-6 months. Workflows in n8n. Patient LTV rises significantly.
24h before: "Your appointment is tomorrow 10am, confirm? Reply YES or change". 2h before: "Reminder of your appointment in 2 hours". If not confirmed, front desk gets notified to call. Cuts no-shows 50-60%.
"How much is a dental cleaning?" "Do you take my insurance?" "Where are you located?". The AI replies with your exact info loaded (services list, prices, location, insurance). Your front desk freed up.
Shared inbox for your front desk team. Each chat assigned to the right receptionist. Internal notes to coordinate across shifts. No more passing around a physical phone.
Messages with sensitive info encrypted. Auditable logs. Granular permissions (front desk sees basics, doctors see full history). Configurable for HIPAA, LFPDPPP (Mexico), GDPR.
Without touching your existing scheduling system.
Scan QR. Connect your scheduling system (Calendly, Google Calendar, medical MLS system) or upload appointments export in CSV/Excel. Automatic sync.
Define the 24h before, 2h before and post-visit messages. Upload your services list + prices + instructions so the AI can answer. 30 minutes.
Invite your front desk team (unlimited agents at no cost). Define assignment rules. Activate. Your reminder + attention system is running in one afternoon.
"We had 22% no-shows in my dental clinic. With Wazzap's automatic reminders we dropped to 8% in 2 months. Every slot recovered is $80-$200 USD — the ROI is ridiculous."
"My front desk handled 80 calls a day just from people asking about prices and hours. Now the AI answers 70% of that 24/7. My team focuses on attending patients in the room."
"Post-visit sequences transformed our retention. Patients who used to be lost now get a check-up reminder and come back. LTV rose 35% in 4 months."
3 ways to handle patient communication.
| Wazzap | Medical systems (DentaLink, MedAlly) | Manual (front desk + calls) | |
|---|---|---|---|
| Monthly cost | $19/mo | $50-$300/mo | Additional front desk salary |
| Reminders via WhatsApp | ✓ 24h + 2h auto | SMS or email mainly | Manual call |
| Reminder open rate | 95% (WA) | 20-40% (email/SMS) | 50-70% (call) |
| AI answering FAQ 24/7 | ✓ Claude/GPT | Limited | ✗ |
| Multi-agent front desk | ✓ Unlimited | Plan-limited | Each one with their phone |
| Sync with scheduling system | ✓ Calendly + custom | ✓ Their own system | Manual |
| Privacy / compliance | ✓ Configurable | ✓ Built-in | Variable |
| Typical no-show reduction | 50-60% | 20-40% | 0-10% |
When to use a traditional medical system? If you need integrated EHR (electronic health records), digital prescriptions, medical billing. Wazzap can coexist as a patient communication layer while EHR stays in your current system.
If you know colleagues in other industries.
Automatic reminders, AI handling FAQs, unlimited multi-agent, calendar sync, post-visit sequences. No add-ons.
See plans and pricingYes. Native sync with Calendly and Google Calendar. For specific medical systems (DentaLink, MedAlly, etc.), you export appointments to CSV daily or we set up API sync if they support it.
Configurable to comply with HIPAA (US), LFPDPPP (Mexico), LGPD (Brazil), GDPR (EU). Messages with sensitive info encrypted, auditable logs, granular permissions by role. BAA available for strict compliance.
You define message templates (24h, 2h, post-visit). The system pulls each appointment's data (name, date, doctor, instructions) and sends automatically. Variables like {patient_name}, {time}, {doctor}.
NOT recommended for legal/ethical reasons. You explicitly configure the AI to NOT give diagnoses or medical recommendations — only administrative info (prices, hours, location, general instructions). Any medical question escalates to a human doctor.
No limit. A large clinic with 200 appointments/day works perfectly. The bottleneck is bulk reminders at peak hours — we use smart intervals so your number isn't flagged.
Yes. Each doctor can have their own calendar. Reminders automatically include the correct doctor's name. Chat assignment to the relevant doctor is configurable.
Typical average: 50-60% reduction. Depends on your current baseline: if you have 25% no-shows, it drops to 10-12%. If you have 15%, it drops to 6-8%. Key difference is WhatsApp's 95% open rate vs 20-40% on email/SMS.
7 days free, automatic reminders from day 1, measurable ROI.
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